Domestic Shipping

Standard domestic shipping is free unless a different charge is shown at checkout. Ready-to-ship orders are generally dispatched within 3–5 business days. Delivery usually takes 3–7 business days after dispatch, depending on the destination and courier service.

International Shipping

International shipping charges are calculated and displayed at checkout where available. Orders are generally dispatched within 3–5 business days, and delivery may take approximately 15–25 business days after dispatch. Delivery times can vary because of customs clearance, local delivery networks, and destination-country requirements. Import duties, VAT, customs fees, and other destination charges are the customer’s responsibility unless stated otherwise.

Made-to-Order Products

Made-to-order products may require approximately 30–50 business days before dispatch. A 50% advance payment may be required to begin production. Cash on delivery is not available for domestic made-to-order orders. Made-to-order products are generally not eligible for return or refund; please review the applicable Return & Refund Policy before ordering.

Order Confirmation and Tracking

After an order is placed, you should receive an order confirmation. Once the order has been dispatched, tracking details will be sent by email or other available communication channel. You may use the tracking number to follow the shipment with the courier.

Business Days

Sundays and public holidays are not considered business days for processing and delivery estimates.

Address Changes

Please contact us immediately if you need to change your delivery address. Changes may be possible only before an order is processed or shipped; once a parcel is handed to the courier, we may not be able to redirect it.

Delivery Information

• Please provide a complete and accurate delivery address, postal code, and active phone number.
• Ensure someone is available to receive the parcel where required by the courier.
• Incorrect or incomplete address details may cause delays or failed delivery.
• Additional delivery or re-delivery charges may apply if the parcel is returned because of incorrect information or recipient unavailability.

Delivery Attempts and Unavailability

Courier partners may attempt delivery up to two times before returning a parcel, depending on their service rules. If delivery fails, contact us promptly so we can check the courier status. Additional charges may apply for re-delivery.

Processing Time Note

Some order communications may state that orders are processed for shipping within 2 business days. This may differ from the general 3–5 business-day dispatch estimate above, especially for made-to-order or customised products. Please confirm the correct operational timeline before publishing and use the estimate shown for your specific order.

Delays

We make reasonable efforts to meet delivery estimates, but delays can occur due to weather, courier disruptions, peak seasons, customs inspections, public holidays, or other factors outside our control. We will assist with tracking enquiries where possible.

Contact Us

Email: nispaditha@gmail.com

Phone/WhatsApp: +91 99868 64152

For help with an order, please include your order number.